As one of the few software products claiming to work with Excel for Mac, StatPlus Pro 2009 is ideal in concept; however, in practice, it is so buggy and unstable that I'm unable to use it at all.
After paying $200 for an unusable program that has no apparent support and no updates in over a year, I feel like I've been scammed by AnalystSoft.
Not only is this software shamefully unpolished and glitch-ridden given its commercial price, it also seems to be completely unsupported. Although I have, over the course of months, *repeatedly* opened support tickets through their site and followed up by email to request help with an ongoing error that prevents any statistical test from executing, I've to date received no response of any kind.
In addition, the developers have failed to issue a single product update since 2011.
Are there other StatPlus Pro 2009 buyers who share my experience, or have some received satisfactory technical support?
After paying $200 for an unusable program that has no apparent support and no updates in over a year, I feel like I've been scammed by AnalystSoft.
Not only is this software shamefully unpolished and glitch-ridden given its commercial price, it also seems to be completely unsupported. Although I have, over the course of months, *repeatedly* opened support tickets through their site and followed up by email to request help with an ongoing error that prevents any statistical test from executing, I've to date received no response of any kind.
In addition, the developers have failed to issue a single product update since 2011.
Are there other StatPlus Pro 2009 buyers who share my experience, or have some received satisfactory technical support?