StatPlus is a set of tools for statistical and graphical analysis. It is ideal for use in financial analysis, biostatistics, economics, sociology, insurance industry, healthcare and clinical research, etc. It can accept a variety of file formats including TXT, Excel (XLS, XLSX), and SPSS. StatPlus also comes with an Excel add-in (StatFi) that transforms MS Excel into a statistical software package. StatPlus allows to perform various forms of analysis - from data transformation and sampling to complex analysis, including as non-parametric and regression analysis, survival analysis, and a wide variety of other methods.
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After paying $200 for an unusable program that has no apparent support and no updates in over a year, I feel like I've been scammed by AnalystSoft.
Not only is this software shamefully unpolished and glitch-ridden given its commercial price, it also seems to be completely unsupported. Although I have, over the course of months, *repeatedly* opened support tickets through their site and followed up by email to request help with an ongoing error that prevents any statistical test from executing, I've to date received no response of any kind.
In addition, the developers have failed to issue a single product update since 2011.
Are there other StatPlus Pro 2009 buyers who share my experience, or have some received satisfactory technical support?